When Ordering from us bare in mind what we ONLY deliver locally around the Norwich Norfolk area or you can collect your items at our store in Sutton NR12 9RA!

Sutton Building Supplies website logo

LOCATED IN NORFOLK

Delivery Information

We are committed to ensuring that your purchases reach you promptly and in perfect condition. A breakdown of our delivery policies is provided below. For any further inquiries or specific delivery requests, feel free to contact our friendly and dedicated team. We are here to help.
Sutton Building Supplies Delivery Trucks
Sutton Building Supplies Truck

Delivery Methods

Small items and loose aggregate will be delivered via a truck, while larger goods and jumbo bags are transported by our lorry.

Delivery Charges

A minimum order value of £30.00 is required to qualify for delivery.
Our delivery charges are structured based on the distance from our centre:

  • 0 – 2 Miles Free
  • 3 – 7 Miles £6 + VAT
  • 8 – 12 Miles £9 + VAT
  • 13+ Miles £12 + 0.90 Per Miles
  • Anything that weighs 1000kg includes delivery charge + a 25.5% handling fee.
  • We offer free delivery on orders within a 0-2 mile radius from us 

For deliveries over 25 miles away, please contact us for a quote.

Delivery Schedule

  • Once your order is placed, we will contact you to arrange delivery.
  • Deliveries are typically completed within 1-3 days, and we aim to deliver within 5 working days, subject to any restrictions.

Additional Delivery Information

  • Deliveries will be made Monday to Friday between 8am and 5pm.
  • There’s no additional charge for items collected from our centre.
  • If for any reason we are unable to deliver your order, we will endeavour to inform you within three working days.

Click & Collect

  • Use the convenience of our free Click & Collect service.
  • Just place your order online and pick it up from our Sutton yard, at your convenience.
  • Please call us to confirm your collection to avoid any delay.

VAT

All prices on the website exclude VAT. Prices including VAT are show in brackets and displayed on the final checkout screen.